Shipping Policy

Fulcrum Biometrics is committed to providing the best quality products and services to customers before and after purchase. This commitment extends to shipping products after an order is placed. The company continuously works to improve its shipping service. Here are key points about the shipping services offered:

Commitment to Service

• Fulcrum Biometrics is dedicated to providing excellent service and support even after the sale is completed.
• Customers are encouraged to contact our company if they require products not currently carried.
• Our staff is available to assist with inquiries and help customers.

Inventory Management

• Fulcrum Biometrics maintains a stocked warehouse with advertised products.
• Inventory is purchased brand new and in bulk directly from manufacturers, allowing for competitive pricing.
• Our company strives to maintain adequate inventory levels to meet customer needs.

Fast Shipping Options

• Biometric hardware can often be shipped out the same day when purchased from the online store.
• Next Day Air shipping is available to anywhere in the continental USA.
• Stock availability may be limited due to high customer demand or manufacturer constraints.
• Software programming may take up to 5 business days.

Late Shipping Cut-off Time

• Orders placed before 2:30 p.m. Central time (Monday through Friday) will be packed and shipped the same day, provided the products are in inventory and payment has cleared.
• Large orders, heavy order volume, or technical difficulties may delay shipments.

International Shipping Terms & Conditions

• Prices are shown in US dollars.
• Import duties, taxes, brokerage fees, or clearance fees due at delivery are the responsibility of the receiving customer.
• Packing slips for International Shipments cannot be marked as a "gift" or with altered prices.
• UPS Worldwide Saver shipment is offered to many countries.